LEGAL REFERENCE

zd22 - How we protect your account and information

Your privacy is central to how zd22 operates. We collect only what's needed to run your account, process deposits through JazzCash, Easypaisa, SadaPay and Raast, and deliver withdrawals...

Data encryptionAccount securityPayment safeguardsYour control
zd22 How we protect your account and information

What information we collect and why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

NEED HELP

Contact us about your privacy

Team online

Email Support

Reach our privacy team at [email protected] with questions about your data, access requests, or concerns about how we handle your information.

Account Settings

Update your contact details, review linked payment methods, and adjust notification preferences directly from your account dashboard.

Data Access Request

Submit a formal request for a copy of all personal data we hold about you. We'll prepare and deliver it within 14 business days.

SECURITY LAYERS

How we keep your account safe

Encryption standard

All data in transit and at rest uses industry-standard TLS 1.2+ encryption. Payment details are never stored on our servers...

Payment verification

Deposits through JazzCash, Easypaisa, SadaPay and Raast are verified through their official APIs. We cross-check every transaction before crediting your...

Account authentication

Your password is hashed using bcrypt with a unique salt. We recommend enabling two-factor authentication via SMS or email for...

Fraud detection

We monitor account activity for unusual patterns—multiple withdrawals in minutes, logins from distant locations, or rapid game session changes—and flag...

Audit trails

Every login, deposit, withdrawal, and game session is timestamped and logged. You can view your full activity history in account...

Regular updates

We perform monthly security audits and apply patches immediately. Our infrastructure is hosted on certified data centres that meet international...

How this privacy stance aligns across our platform

Account creationFrom signup through JazzCash or Easypaisa linking, we collect only what's required to verify your identity and set up deposits.
Live table sessionsGame data—table selection, bet size, session length—is logged for auditing and game integrity, but never shared with other players.
Slot room accessYour slot play history is encrypted and used only to personalise your lobby view and calculate withdrawal eligibility.
Sportsbook interactionsBetting slips and market selections are recorded for odds verification and responsible account monitoring.
Withdrawal processingWhen you request payout via SadaPay or Raast, we verify your account status and perform KYC re-checks before releasing funds.
Third-party providersGame studios, payment processors, and analytics partners sign data-processing agreements. They cannot market to you or retain your data.
Dispute resolutionIf you dispute a transaction, we access game logs and payment records to investigate. Your data is used only to resolve your case.

What makes our privacy practice clear and user-led

Plain-language summaries

Alongside this full policy, we provide a one-page privacy summary in Urdu and English so you understand our practices without legal jargon.

Withdrawal transparency

When you request payout to JazzCash, Easypaisa, SadaPay or Raast, we show you the exact amount, processing fee, and estimated arrival time upfront.

Data retention schedule

We publish a clear schedule showing how long we keep account data, transaction records, and activity logs after account closure.

Cookie policy

Cookies on zd22.today are functional only—no tracking pixels, no ad networks, no cross-site profiling. You can disable them without losing core features.

Policy change notices

If we update this privacy policy, we email you at least 30 days in advance. You can review changes before logging in to your account.

Right to object

You can request not to receive marketing emails, opt out of activity logs for analytics, or delete your entire account and associated data.

Privacy questions answered

When you close your account, we retain transaction records and account details for 12 months to comply with Pakistani tax and AML regulations in supported regions. Game logs and activity data are deleted after 30 days. You can request earlier deletion by emailing [email protected]; we'll process it within 14 days unless legally required to keep records longer.

We never store your payment app credentials or PIN. When you link an account, we use secure tokenisation to generate a unique reference. Each deposit is verified directly with JazzCash, Easypaisa, SadaPay or Raast via encrypted API calls. Your actual payment details are held only by those providers, not by zd22.

Yes. Go to Account Settings > Privacy & Data, then select 'Download my data.' We'll compile your profile, transaction history, game logs, and communication records into a portable file within 14 business days. The file is encrypted and sent via secure download link.

Only zd22 staff with a business need—customer support, fraud analysts, and compliance officers—can access your account. Game studios receive only anonymised play statistics, not your name or payment details. Live dealers see only your username and bet amounts, never your identity or balance.

Deposit and withdrawal records are kept for 7 years to satisfy Pakistani financial regulations. You can view your last 24 months of transactions in Account Settings > Statements at any time. Older statements are archived securely and available on request.

No. We do not sell, rent, or share your personal data with marketers or data brokers. Payment processors, game providers, and fraud-detection services see only what's essential to their function. All third parties sign strict confidentiality agreements.

Change your password immediately from Account Settings. If you notice unauthorised transactions, email [email protected] with the transaction ID and date. We'll freeze your account, investigate, and initiate a refund within 48 hours if fraud is confirmed. Enable two-factor authentication to prevent future breaches.